When searching for chimney, duct and dryer vent companies, you may have seen posts and advertisements from people saying they're starting a new business. Regarding your home's safety and efficiency, you should research to ensure whomever you're inviting into your home is part of a real business.
Questions to Consider About Chimney Sweep Companies
Stay vigilant and aware of potential chimney scams. Consider the following questions to help you determine a company's legitimacy.
1. Does the Company Answer Your Questions in an Open Forum?
Legitimate chimney sweep companies have nothing to hide. A representative should answer your questions about the business and pricing without hesitation, even if asked in an open forum.
2. Does the Company Have a Website or Facebook Page?
Official businesses often have a website or Facebook page with company information, including a local phone number so clients can contact the company. The website or page should also showcase the company's expertise and have testimonials or interactions with real people and clients.
3. Does the Company Have a Pennsylvania Contractor Number?
In Pennsylvania, chimney sweep contractors must have an officially assigned contractor number from the state to perform chimney work. Genuine chimney sweep contractors will have an official contractor number you can verify and see how long the business has had it.
4. Does the Company Have Insurance?
Companies that provide potentially dangerous services should have insurance to ensure the client is not liable if the job doesn't go as it should or if a worker gets hurt. Liability insurance and workers' compensation insurance will protect the client.
An official chimney sweep company will have insurance and know the policies to ensure the client is not responsible if something goes wrong.
5. Does the Company Have Certifications, Licenses and Proper Training in Chimney Sweep Work?
Some chimney sweeping scams have elevated their processes and may even have forged documentation to make them look like real companies. To find a trustworthy chimney sweeping business, ensure it has the proper certifications from the Chimney Safety Institute of America (CSIA), Certified Chimney Professional (CCP) and National Fireplace Institute (NFI). Most companies provide proof on their website, but you could also check the CSIA website to see if the company is officially certified.
Chimney scammers won't have the proper training or certifications. To further confirm if a chimney business is a scam, you can see if there have been any complaints filed with the Better Business Bureau or attorney general.
Count on Anderson's Chimney & Masonry Services for Your Chimney Needs
Picking a trustworthy and reliable company to care for your chimney is vital to ensuring your home's safety and efficiency. Anderson's Chimney & Masonry Services is here to help you clean your chimney. We are a trusted staple in the community and have all the certifications necessary to provide professional chimney sweeping services. To learn more about our services or inquire about your chimney, contact us today!
